General Terms and Conditions of Sale

Article 1 - Scope of Application

These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply, without restriction or reservation, to all sales concluded by the Simplified Joint Stock Company HOZHO (hereinafter referred to as the "Seller") with consumers and non-professional buyers (hereinafter referred to as the "Customers" or the "Customer") (hereinafter individually referred to as a "Party" and collectively as the "Parties"), wishing to purchase the products offered for sale by the Seller (hereinafter referred to as the "Products") on the website: https://www.hozhoparis.com (hereinafter referred to as the "Site" or the "Website").

They specify in particular the conditions for immediate purchase, order placement, payment, delivery, and management of any returns of Products ordered by the Customer.

The main characteristics of the Products, particularly the specifications, illustrations, and indications of dimensions or capacity of the Products, are presented on the Website. The photographs and graphics presented are not contractual and cannot engage the Seller's liability. The Customer is required to refer to the description of each Product to know its properties and essential characteristics.

Product offers are subject to available stock.

These GTC may be supplemented by special conditions, before any transaction with the Customer.

These GTC apply to the exclusion of all other conditions, particularly those applicable to in-store sales or through other distribution and marketing channels.

They are accessible at any time on the Website and will prevail, if necessary, over any other version or any other contradictory document.

The Customer declares to have read these GTC and to have accepted them before their immediate purchase or the placement of their order. These GTC, which may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the Site on the date the order is placed.

Validation of the order by the Customer constitutes acceptance without restriction or reservation of these GTC.

Modifications to these GTC are binding on users of the Website from the time they are posted online and cannot apply to transactions concluded previously.

The fact that the Customer orders on the Website implies adherence to and full and complete acceptance of these terms and the obligation to pay for the Products ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

Where applicable, the Parties declare and acknowledge that the pre-contractual phase during which exchanges and negotiations took place between them was conducted in good faith, and each of the Parties acknowledges having benefited, during this phase, from all the necessary and useful information to enable it to commit with full knowledge of the facts.

Article 2 - Seller's Contact Information

The Seller's contact information is as follows:

The company HOZHO whose registered office is located at 9 rue Emile Allez in Paris 75017, identified in the trade and companies register of Paris under number 892 479 452.

The Customer can contact the Seller:

at its registered office, at the email address contact@hozhoparis.com in the contact section of the Site by telephone at 0033 9 80 80 64 30

In accordance with the Data Protection Act of January 6, 1978, strengthened and supplemented by the GDPR (General Data Protection Regulation) which came into force on May 25, 2018, the Customer has, at any time, a right of access, rectification, opposition, erasure, and portability of all their personal data by writing, by mail and proving their identity, to the address of the Seller, mentioned above.

The Customer acknowledges having the required capacity to contract and purchase the Products offered on the Website.

Article 3 - Products Offered for Sale

The Products offered for sale on the Website are as follows:

• candles
• home fragrances
• fragrance diffusers
• accessories

The main characteristics of the Products, particularly the specifications, illustrations, and indications of dimensions or capacity of the Products, are presented on the Site via the Product sheet.

Any usage and consumption warnings for the Products will be specified on the Product sheet, in the section "The Art of Maintaining the Flame"

The Customer is required to be aware of this before placing any order.

The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the Website are not contractual and cannot engage the Seller's liability, who strives to present the Products and their essential characteristics as best as possible.

The Customer is required to refer to the description of each Product in order to know its properties, essential characteristics, and delivery times, as well as, in the case of continuous or periodic supply of goods, the minimum duration of the proposed contract.

Contractual information is presented in French and is confirmed at the latest when the order is validated by the Customer.

The Products presented on the Website are offered for sale in metropolitan France, including Corsica.

In the case of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.

For all Products shipped outside the European Union and the DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of the Customer and are their sole responsibility.

Article 4 - Duration of Validity of Product Offers

Product offers are subject to available stock, as specified when placing the order.

When ordering, the Seller informs the Buyer of the availability of the Products they wish to purchase. Nevertheless, despite the updating of the Site and the diligence of the Seller, Products may prove to be unavailable or temporarily out of stock.

In case of unavailability or stock shortage, the Seller will inform the Buyer as soon as possible, who may:

• decide to wait for the Products to be restocked, in which case the Seller will keep the Buyer informed of the restocking timeframes;
• modify or cancel their order, with the Seller reserving the possibility of offering them an equivalent product at the same price. In case of modification of the order or cancellation, the Customer may also benefit from a "credit note" which will be valid for a period of 6 (SIX) months and which they can use only by contacting customer service.

Article 5 - Orders

5.1. Opening a "Customer Account"

The Seller addresses consumers and non-professionals.

Registration for a "Customer account" on the Site is possible before placing an order. To register, you must enter your email address to which a confirmation link will be sent. By clicking on the link received by email, the Customer will be invited to fill in the information necessary to open the customer account.

Opening an account is free and without purchase obligation.

The following information is requested when opening a "Customer Account" and when purchasing a Product:

• First and Last Name
• Company name (optional)
• Complete delivery address
• mobile phone number
• email

The Seller reserves the right to deactivate and delete a "Customer Account" in case of erroneous data.

5.2. Placing an Order

It is up to the Customer to select on the Site the Products they wish to order, according to the following methods. For this, the Customer must:

• connect by clicking on "My Account" or create a Customer Account by clicking on "Customer Account" or proceed with a purchase without creating a Customer Account;
• select the items, and click on "add to cart" then "validate items";
• indicate their personal information (name, first name, email address, telephone number) and delivery information;
• choose the delivery method;
• indicate, if applicable, a promotion code;
• choose the payment method;
• the Customer will receive an email confirming their order, then an email informing them of the shipment of their order.

The Customer has the possibility to verify the details of their order, its total price, and to correct any errors before confirming their acceptance. It is their responsibility to verify the accuracy of the order and to report or rectify any error immediately.

The registration of an order on the Website is completed when the Customer accepts these GTC by checking the box provided for this purpose and validates their order. This validation implies acceptance of all of these terms as well as the general conditions of use of the Website.

The sale is final only after the Seller sends the Customer confirmation of acceptance of the order by email, which must be sent without delay and after the Seller receives full payment.

Any order placed and validated by the Customer is confirmed by the Seller, under the conditions and according to the methods described above on the Site, constitutes the formation of a distance contract between the Customer and the Seller.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute regarding the payment of a previous order.

The Customer will be able to follow the progress of their order on the Website, particularly in their personal space.

No minimum amount is required to place an order.

The Seller does not intend to sell the Products on the Site to professionals, but only to consumers or non-professionals, for their personal needs. However, if a professional Customer wishes to place a large order, they will contact the Seller's customer service directly.

5.3. Modification of the Order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified by the Customer, except in cases of force majeure and in the case of temporary or permanent stock shortages.

5.4. Cancellation of the Order

Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except for the exercise of the right of withdrawal or in cases of force majeure.

Article 6 - Rates

The rates for the Products can be consulted directly on the Website. The Products are supplied at the current rates shown on the Website, when the order is registered by the Seller and during the Customer's private browsing. Prices are expressed in Euros and include all taxes (VAT included). The rates take into account any reductions that would be granted by the Seller on the Site. These rates are firm and non-revisable during their period of validity, as indicated on the Site, with the Seller reserving the right, outside this period of validity, to modify prices at any time. They do not include processing, shipping, transport, and delivery costs, which are invoiced in addition, under the conditions indicated on the Site, and/or calculated prior to the order being placed. Special rates apply depending on the volume, weight, and destination of the packages and the choice of carrier. In all cases, the Customer is informed by the Seller of the amount of shipping costs before the final validation of the order. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs. An invoice is established by the Seller and given to the Customer upon delivery of the ordered Products.

Article 7 - Payment Conditions

The price is payable either in full in advance or in several installments, online on the day the order is placed by the Customer, via secure payment, by bank cards (Visa, MasterCard, American Express) or by the Alma payment solution (whose general terms and conditions of sale are here).

Payment by bank card is irrevocable, except in the case of fraudulent use of the card. In this case, the Customer can request the cancellation of the payment and the restitution of the corresponding sums.

Payment data is exchanged in encrypted mode thanks to the System 3D Secure protocol via the Stripe payment module whose general terms of use are: here

Article 8 - Deliveries

The Products ordered by the Customer will be delivered to the address indicated by the Customer when placing their order on the Website.

Delivery will be made to the home or location designated by the Customer via an external carrier (which will depend on the carrier selected by the Buyer, the list of which can be found here Boxtal).

The methods, costs, and delivery times are specified on the Site when placing the order.

Delivery consists of transferring physical possession or control of the Product to the Customer.

Except in special cases or temporary unavailability of one or more Products, the ordered Products will be delivered in a single shipment.

The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the timeframes specified on the Website at the time of ordering.

If the ordered Products have not been delivered within 30 (THIRTY) days after the indicative delivery date, for any cause other than force majeure or the Customer's action, the sale may be terminated at the Customer's written request under the conditions provided for in articles L.216-2, L.216-3, L.241-4 of the Consumer Code. The sums paid by the Customer will then be returned to them no later than 14 (FOURTEEN) days following the date of termination of the contract, excluding any compensation or withholding.

In the event of non-conformity of the delivered Product, the Seller undertakes to remedy it or to reimburse the Customer, as indicated in the article "Seller's Responsibility - Warranty".

Deliveries are handled by an independent carrier, to the address mentioned by the Customer when ordering and to which the carrier can easily access.

The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no warranty claim against the Seller in the event of failure to deliver the transported goods.

In the event of a special request from the Customer regarding the packaging or transport conditions of the ordered Products, duly accepted in writing by the Seller, the related costs will be subject to additional specific invoicing, based on a quote previously accepted in writing by the Customer.

The Customer is required to verify the condition of the delivered products. They have a period of 15 (FIFTEEN) days from delivery to formulate by postal mail or email any reservations or complaints for non-conformity or apparent defect of the delivered Products (for example, damaged package already opened...), with all related supporting documents (photos in particular). After this period and in the absence of having respected these formalities, the Products will be deemed to be in conformity and free from any apparent defect, and no complaint can be validly accepted by the Seller.

The Seller will reimburse or replace as soon as possible and at its expense, the delivered Products whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L 217-4 and following of the Consumer Code and those provided for in these GTC.

Article 9 - Transfer of Ownership - Transfer of Risks

9.1. Transfer of Ownership

The Seller retains ownership of the Products sold until full payment of the price. Any contrary clause is deemed unwritten.

9.2. Transfer of Risks

Notwithstanding the application of the retention of title clause, the transfer to the Customer of the risks of theft, loss, deterioration, or destruction occurs:

• upon hand delivery of the Products to the Customer; or
• upon delivery of the goods to the first carrier in the case where the customer has chosen their own carrier.

Article 10 - Obligations of the Parties

10.1. Obligations of the Seller

The Seller undertakes to implement all the necessary and sufficient resources for the optimal execution of the contract, within the limits of its competences and the contracted Products with the obligation of defined means. It undertakes to inform the Customer as soon as possible of any major element beyond its control that might hinder the execution of the contract. It is bound to respect confidentiality on all operations it carries out on behalf of the Customer.

10.2. Obligations of the Customer

The Customer undertakes to provide and facilitate access to all information and resources necessary to the Seller and its Service Providers for the organization and realization of the services, without concealment, insufficiency, or inaccuracy. The Customer has the obligation to pay the Seller the entire price stated on the Order.

Article 11 - Right of Withdrawal

In accordance with the legal provisions in force, the Customer has a period of 14 (FOURTEEN) days from the receipt of the Product to exercise their right of withdrawal from the Seller, without having to justify reasons or pay penalties, for exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 (FOURTEEN) days following the notification to the Seller of the Customer's decision to withdraw.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market as new, accompanied by the purchase invoice.

Damaged, soiled, or incomplete Products will not be accepted.

The right of withdrawal is exercised online or via customer service. For this, the Customer must connect to their "Customer Account," using the withdrawal form available on the Website "Contact" page, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or any other unambiguous statement expressing the desire to withdraw.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and delivery costs are refunded; return costs remain the responsibility of the Customer.

The refund will be made within 10 (TEN) days from the receipt by the Seller of the withdrawal decision.

The Customer must return the order for which they are using their right of withdrawal within a period of 48 (FORTY-EIGHT) hours.

Article 12 - Seller's Responsibility - Warranty

The Products sold on the Website comply with the regulations in force in France and have performance compatible with non-professional uses.

The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions and under the conditions and according to the methods referred to below and defined in Appendix I (Warranty of Conformity / Warranty against Hidden Defects):

• the legal warranty of conformity, for Products that are apparently defective, damaged or do not correspond to the Order;
• the legal warranty against hidden defects resulting from a defect in material, design or manufacture affecting the delivered products and making them unfit for use.

It is recalled that within the framework of the legal warranty of conformity, the Customer benefits from a period of 2 (TWO) years from the delivery of the good to act against the Seller. They can choose between repair or replacement of the ordered Product, subject to the cost conditions provided for in Article L.217-9 of the Consumer Code. They are exempted from providing proof of the existence of the Product's lack of conformity during the 24 (TWENTY-FOUR) months following the delivery of the Product.

The legal warranty of conformity applies independently of any commercial warranty that may cover the Product. The Customer may decide to implement the warranty against hidden defects of the Product in accordance with Article 1641 of the Civil Code; in this case, they can choose between rescission of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

In order to assert their rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 48 (FORTY-EIGHT) hours from the delivery of the Products within the above-mentioned deadlines and return the defective Products in the state in which they were received with all the elements (accessories, packaging, instructions, etc.).

The Seller will reimburse, replace or have repaired the Products or parts under warranty deemed non-conforming or defective.

Shipping costs will be reimbursed on the basis of the invoiced rate and return costs will be reimbursed upon presentation of supporting documents.

Refunds for Products deemed non-conforming or defective will be made as soon as possible and at the latest within 10 (TEN) days following the Seller's finding of the lack of conformity or the hidden defect.

The refund will be made by credit to the Customer's bank account or by bank check sent to the Customer.

The Seller's liability cannot be engaged in the following cases:

• non-compliance with the legislation of the country to which the products are delivered, which it is the Customer's responsibility to verify;
• in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the case of normal wear and tear of the Product, accident or force majeure.

The Seller's warranty is, in any case, limited to the replacement or refund of non-conforming Products or those affected by a defect.

Article 13 - Protection of Personal Data

In accordance with the Data Protection Act of January 6, 1978, strengthened and supplemented by the GDPR (General Data Protection Regulation) which came into force on May 25, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of their order and the establishment of invoices.

The personal data collected from Customers are subject to computer processing carried out by the Seller. They are recorded in its Customer file and are essential for the processing of their order. This information and personal data are also kept for security purposes, in order to comply with legal and regulatory obligations. They will be kept as long as necessary for the execution of orders and any applicable warranties.

The data controller is the Seller. Access to personal data will be strictly limited to employees of the data controller, authorized to process them by reason of their duties. The information collected may possibly be communicated to third parties linked to the company by contract for the execution of subcontracted tasks, without the need for the Customer's authorization.

In the context of the execution of their services, third parties have only limited access to the data and are obliged to use them in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases set out above, the Seller undertakes not to sell, rent, transfer or give access to third parties to the data without prior consent of the Customer, unless compelled to do so for a legitimate reason.

This data may be communicated to the Seller's potential partners responsible for the execution, processing, management and payment of orders.

If the data is to be transferred outside the European Union, the Customer will be informed and the guarantees taken to secure the data (for example, adherence of the external provider to the "Privacy Shield", adoption of standard protection clauses validated by the CNIL, adoption of a code of conduct, obtaining a CNIL certification, etc.) will be specified to them.

In accordance with the applicable regulations, the Customer has a right of access, rectification, erasure, and portability of their data, as well as the right to object to processing for legitimate reasons, rights which they can exercise by contacting the data controller at the postal or email address or on the website.

In case of complaint, the Customer can address a complaint to the Seller's personal data protection officer or to the Commission Nationale de l'Informatique et des Libertés.

The Customer acknowledges having the required capacity to contract and purchase the Products offered on the website.

For any request, please contact the Seller at the email address: contact@hozhoparis.fr

Article 14 - Intellectual Property

The content of the Website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property. Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an infringement offense.

Article 15 - Force Majeure

The Parties cannot be held responsible if the non-execution or delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

The Party finding the event must without delay inform the other Party of its inability to perform its service and justify it to the latter. The suspension of obligations cannot in any case be a cause of liability for non-execution of the obligation in question, nor induce the payment of damages or late penalties.

The execution of the obligation is suspended for the entire duration of the force majeure if it is temporary. Consequently, as soon as the cause of the suspension of their reciprocal obligations disappears, the Parties will make every effort to resume as quickly as possible the normal execution of their contractual obligations. To this end, the impeded Party will notify the other of the resumption of its obligation by registered letter with acknowledgment of receipt or any extrajudicial act. If the impediment is definitive, these terms will be purely and simply resolved according to the methods defined in Article 19.1. "Resolution for force majeure".

During this suspension, the Parties agree that the costs generated by the situation will be borne by the impeded party.

Article 16 - Forced Execution in Kind

By derogation from the provisions of Article 1221 of the Civil Code, the Parties agree that in the event of failure by either of them to fulfill its obligations, the Party that is the victim of the failure may not demand forced execution in kind.

Article 17 - Exception of Non-Performance

It is recalled that in application of Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party does not perform its own and if this non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or to fundamentally upset its economic balance. The suspension of performance will take effect immediately, upon receipt by the defaulting Party of the notification of breach that will have been addressed to it for this purpose by the Party victim of the failure indicating the intention to apply the exception of non-performance until the defaulting Party has remedied the breach found, notified by registered letter with acknowledgment of receipt or on any other durable written medium allowing for proof of dispatch.

This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of Article 1220 of the Civil Code, if it is clear that one of the Parties will not perform at the due date the obligations incumbent upon it and that the consequences of this non-performance are sufficiently serious for the Party victim of the failure.

This faculty is used at the risk and peril of the Party that takes the initiative.

The suspension of performance will take effect immediately, upon receipt by the presumed defaulting Party of the notification of the intention to apply the preventive exception of non-performance until the presumed defaulting Party executes the obligation for which a future breach is manifest, notified by registered letter with acknowledgment of receipt or on any other durable written medium allowing for proof of dispatch.

Article 18 - Resolution

18.1. Resolution for Force Majeure

Resolution as of right for force majeure, may, notwithstanding the Resolution clause for breach of a party's obligations appearing below, only take place 14 (FOURTEEN) days after the receipt of a formal notice notified by registered letter with acknowledgment of receipt or any extrajudicial act.

However, this formal notice must mention the intention to apply this clause.

18.2. Resolution for Breach by a Party of its Obligations

In the event of non-compliance by either party with the obligations set out in Article 10 "Obligations of the Parties", this may be resolved at the discretion of the aggrieved party.

It is expressly understood that this resolution for breach of a party's obligations will take place automatically, the formal notice resulting from the mere fact of the non-execution of the obligation, without summons, or execution of formalities.

18.3. Common Provisions for Cases of Resolution

It is expressly agreed between the Parties that the debtor of an obligation to pay under these GTC will be validly put in default by the mere exigibility of the obligation, in accordance with the provisions of Article 1344 of the Civil Code.

The services exchanged between the Parties since the conclusion of the contract and until its resolution having found their utility as and when the reciprocal execution of the latter, they will not give rise to restitution for the period prior to the last service not having received its counterpart.

In any event, the aggrieved Party may request in court the award of damages if the damage was foreseeable at the time of the conclusion of the contract and constituted an immediate and direct consequence of its non-execution.

Article 19 - Applicable Law - Language - Disputes

These GTC and the operations resulting from them are governed by French law.

They are written in French. In the event that they are translated into one or more languages, only the French text would prevail in the event of a dispute.

The Customer is informed that they may in any case resort to conventional mediation, particularly with the Consumer Mediation Commission (Consumer Code, Article L.612-1) or with existing sectoral mediation bodies, or to any alternative method of dispute resolution in the event of a dispute.

The Customer can consult the online dispute resolution (ODR) platform by clicking here.

However, if at the end of a period of 45 (FORTY FIVE) days, the Parties are unable to agree on a compromise or solution, the dispute would then be submitted to the jurisdictional competence designated below.

All disputes to which these GTC and the agreements resulting from them could give rise, concerning both their validity, their interpretation, their execution, their resolution, their consequences and their effects and which could not have been resolved amicably between the Seller and the Customer, will be submitted to the competent courts under the conditions of common law.

Appendix 1 - Provisions Relating to Legal Warranties

Article L.217-4 of the Consumer Code

The seller is required to deliver a good that conforms to the contract and is liable for any lack of conformity existing at the time of delivery. It is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made its responsibility by the contract or was carried out under its responsibility.

Article L.217-5 of the Consumer Code

To conform to the contract, the good must:

Be suitable for the use usually expected of a similar good and, where applicable: correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model. present the qualities that a buyer can legitimately expect in regard to the public statements made by the seller, by the producer or by his representative, particularly in advertising or labeling. Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted.

Article L.217-12 of the Consumer Code

Action resulting from lack of conformity lapses two years after delivery of the good.

Article L.217-16 of the Consumer Code

When the buyer asks the seller, during the course of the commercial warranty that was granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the warranty, any period of immobilization of at least seven days is added to the duration of the warranty that remained to run. This period runs from the request for intervention by the buyer or from the making available for repair of the good in question, if this making available is subsequent to the request for intervention.

Article 1641 of the Civil Code

The seller is bound by the warranty for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lesser price, if he had known them.

Article 1648 paragraph 1 of the Civil Code

The action resulting from redhibitory defects must be brought by the purchaser within a period of two years from the discovery of the defect.

Appendix 2 - Withdrawal Form

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on the Site except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sale.

To the attention of HOZHO:

Order of: ……………; Order number: …………………; Customer name: ……………………; Customer address: ……………………; Customer signature (only in case of notification of this form on paper):