Right of Withdrawal

In accordance with the legal provisions in force, the Customer has a period of 14 (FOURTEEN) days from the receipt of the Product to exercise their right of withdrawal from the Seller, without having to justify reasons or pay penalties, for exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 (FOURTEEN) days following the notification to the Seller of the Customer's decision to withdraw. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market as new, accompanied by the purchase invoice. Damaged, soiled, or incomplete Products will not be accepted. The right of withdrawal is exercised online or via customer service. For this, the Customer must connect to their "Customer Account," using the withdrawal form available on the Website "Contact" page, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or any other unambiguous statement expressing the desire to withdraw. In the event of exercising the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and delivery costs are refunded; return costs remain the responsibility of the Customer. The refund will be made within 10 (TEN) days from the receipt by the Seller of the withdrawal decision. The Customer must return the order for which they are using their right of withdrawal within a period of 48 (FORTY-EIGHT) hours.